Patient Consultation – OPD And IPD o Patient EMR o Prescription
Nursing Care Desk
Medical Records Generation
Diet & Kitchen
Patient Inquiry Management
Employee Complaint Management
Patient Complaint Management
Visitor Management
Notice Board with Text & Attachment
Employee Task
Patient Task
Health Check up Management
Laboratory Information System
Radiology Information System
Procedure
Operation Theatre
Doctor Sharing
Billing & Cash Counter
Corporate Billing
Stores & Purchase o Main Stores o Sub - Stores
Finance & Accounting
Dash board
Medical Record Department
HRMS
Asset Management & Maintenance
SMS & E Mail Integration
Barcode Integration
Space Management
Software Security
Administration
Central Sterile Supply Department (CSSD)
Linen Management
Infection Control Management
User Management
License Management
Patient / Doctor Portal
MIS Report
1) Patient Registration
Provides access to all patient registration procedures — normal, Revisits and Emergency
Patient Identification Number (UID (AADHAR)/CR No. / Organization specific No.) Use any one by default.
Patient Photo Capturing
Patient ID card with Barcode
Patient Demographic Details
Assigning Consulting Doctor to Patient
OPD Visit and Appointment Scheduling
Appointment reminder sent via SMS/Email to patient
Doctors can view Patient Appointment calendar
2) Admission
Admission Scheduling
Dynamic Display for Bed Status
Room / Ward Booking for Patient
Dependant Bed Facility
Newborn Admissions will be carried out based on Mother baby linkage
Booking facility on Doctor Wise / Specialty wise
Includes scheduled and Emergency Admissions and Patient Inquires Enter and Update
Admissions and Demographic Data into the system
Patient Belt— Barcode
Service Ordering
Viewing of Stay Information for a Patient
3) Discharges
Two Variants in Discharge: Discharge and Proceed For Discharge
Discharge Summary edition
Allow Discharge Approval Department wise
In case of proceed for discharge, Discharge patient at Exit(security) Level
) Transfers
Ability to transfer patients between Beds and Wards
Move Patient between Beds and Wards (Both Beds Occupied)
Bed Swapping Facility
5) Billing and Cash Counter
IPD Package creation
Health Check-up plan
Health Card
Automatic billing with manual overrides
Discounting and subsidy
Service Wise Discounting
Patient receipt managed in 3 ways (1) Cash (2) Credit and (3) Settle against Deposit
Corporate and Insurance billing as per negotiated rates
Co-pay facility
Refund to patient, facility available against validation and verification of patients clinical transactions
For cashless patients cash bill can be generated if "Noncash less" flag is selected
For Cashless Patients, in case of Not Applicable Services" Cash bill is generated and for "Applicable
Services" Credit bill is generated separately Multi Mode of Payment for IP Patient.
Multiple mode of Payment can be configuring.
Credit Card Charges Configuration.
Credit card charges can be collect from patient separately.
In-patient bill monitoring
Accepting patient's payment as Deposit with transaction locking facility
Viewing of receipts
Bill printing and reprinting
Cash collection reports
Cashless flow for
Insurance
Government Schemes
Corporate Clients
Charity/NGO/Trust/School
6) Patient Consultation
a) Outpatient
Viewing Scheduled Patient for the Day
Recording Medical Observation and Records of Patient Consultation
Capturing Patient's data, document scanning and storage facility
Order Communication
Laboratory and Radiology Investigation Request
Laboratory and Radiology Investigation Request
Procedure and Clinical Service Request
Drug Prescription
Regional Language Support for Prescription/Treatment Advise
Special Alerts to Consultant
Browsing Medical History and Investigation Results
Interfacing of Patient Calling System for Consultation
Order set link with Doctor wise/ Specialty wise / Diseases Wise
In OPD Consultation show Images, that can be explain to the patient with the doctor’s
comment/Edit on the image
b) Inpatient
Viewing Inpatient with Locations
Viewing Patient Out standing
Recording Medical Observation and Records of Patient Consultation
Order Communication
Laboratory and Radiology Investigation
Request
Procedure and Clinical
Service Request
Instructions to Nurses
Preparing / Revise Treatment order sheet
Drug Prescription
Regional Language Support for Prescription/Treatment Advise
Browsing Medical History and Investigation Results
Preparing Discharge Summaries
Issuing various types of Certificates such as Fitness, Leave, Birth, Death etc
7) Electronic Health Record (EHR)
Patient health information including demographics
Patient Photo Capturing
Progress Notes
Problems
Medications
Vital Signs
Past Medical History
Immunizations
Administrative System Data
Laboratory System Data
Radiology System Reports Pharmacy System Data
Clinical Documentation
Ability to generate a complete record of clinical patient encounter, as well as supporting
other care related activities directly or in-directly via interface.
EHR enable the administrator to obtain data for billing, Physician to see trends in the
effectiveness of treatments, a nurse to report an adverse reaction and Researcher to
analyse.
Doctor wise dynamic Medical Record generation facility
Administrative and Clinic Management Reports
Configurable Test
Test Name
Faculty to which it belongs to
Test wise container defined
Re-agent used
Deviation ranges for panic high/ low etc.
Formula base test.
Multicolumn base test.
Test request can be raised from OPD and Wards.
Sample Collection with Barcode Generation
Configuration based on Sample Collection,Dispatch &Acknowledgement
Complete Specimen tracking
Test Results captured with machine interface and authorization facility
Cumulative result check and parallel multiple approval/verification
Report indication using deviation data
Test Repeat facility (In case of container breakage, sample haemolysed, missing, re-run).
Sample Dispatched to Patient Report delivered, tracking by Barcode.
Patient test Trends and Co-relation graphs.
Test note, Interpretation & Remarks can be configured by Test Report wise and Test name wise.
Multiple Reference range can be configured for numeric Report
Technician and Pathologist Can view patient Indoor History
Digital Signature can be configured Faculty wise
Sub value test can be configured i.e. CBC Absolute Count Value
9) Radiology Information System (RIS)
Templates stored in Microsoft Word / Open Office Format
Other than Radiologist, Reports can be only viewed in .pdf format
Integration with PACS
Radiology Order Processing
Result Verification & Reporting
Film Consumption
Scheduling of Appointment
Technician or Radiologist can view previous report to compare with current report.
10) Diet and Kitchen
Doctors / Nurse can suggest Diet Category like Liquid Food. Solid Food, SemiSolid Food.Diet Food etc
Diet Package / Menu plan available under 8 heads (Bed Tea, Break Fast, Healthy Drinks, Lunch, Snacks, Juice, Dinner, Milk)
Weekly / Monthly Menu can be configured by diet category wise
Special Screen for Dietitian
Patient Likes and Dislikes Recorded
Dietitian can view Patients Key Health Indicators, Drugs, Lab Results, Input /Output Investigations etc. and prescribes Diet for Patient Online
Dietician reviews diet prescribed by the consultants - approve or amends
Diet details and calories
Diet KOT (Kitchen Order Ticket) for all Patients
Generation of Sticker Sheet for Patient Diet including Patient Name, Ordered Food and Bed /Ward as per Diet KOT
Nurse Entry Screen for recording Food Issued Timings to Patient
11) Operation Theatre (O.T)
Option for Multiple Surgery for same patient in same OT Standardization of each surgical
procedure.
OT charges calculated on Surgery wise/Anesthesia type wise hourly rates
Surgery mapped with Surgery grade as per TPA-PPN standards
OT Scheduler for Scheduling, Cancellation, Re-scheduling of surgical procedure
Surgery Record for capturing & archiving Operations details, personnel involved during
surgery.
Captures and keep tracks of medical equipments associated with operation.
Recording of all materials and pharmacy issues to the patient during procedure.
Captures Diagnosis, pre / post operative and surgery notes.
Built-in templates to capture information and allows to design user, need specific templates.
Anesthesia note parameterized including Surgeon's Pre-Operative Notes, Operative Consent
Surgeon's
Post-Operative Note
Anesthesia progress note available with OT vital detail represented in progress graphs
Alerts for allocated dates /time of specific resource previously scheduled
Generation of pre-surgery list, consent forms etc.
Captures the Pre-Intra-Post operative notes Generates activity / efficiency reports related to OT
Image Video Capturing capability
Image Centre - Central Storage of Image/Video
12) Nursing Care Desk
Accessing all the Patients at a Particular Nursing Station
Patient Progress Recording & Monitoring
Drug Administration and Recording
Viewing and processing Doctors Orders
Treatment Sheet
Nursing Notes
Vital Chart
Intake and Output Recording (Fluid Chart)
Viewing Archived Records and Investigation Reports
Bed Transfer
Nursing Sub Store Management
Discharge Intimation
OT Schedule Request
Diet Order
13) Stores & Inventory Management
Supports Main Store & Multiple Sub Stores
ABC Analysis categorized by Lead Time, Consumption, Criticality.
Various type of parameter can pass for item master such as product type, purchase & Sales
Content & Instruction can be stored.
Tax Configuration (CST/ VAT)
Stock Calculation on Period basis (Daily/Monthly/Quarterly/Yearly)
Stock Verification
Items can be mapped for each store
Purchase Requisition , Indent, Purchase Order Requisition, Approval Audit
Rate Contract
Consignee Management
Gate Pass
Goods Receipt Note
Goods QC
Online Bill Approval by concern HODs
Purchase Bill Passing with Credit Period Terms
Purchase Return
Item Issue against Requisition
Item Issue to Employee
Item Issued to Patient (for Bed Side)
Item Return From Patient
Item Return From Employee
Inventory Control tool Like MUSIC 3D
Reorder Level report based on item consumption, Lead Time & MUSIC -3D Approach.
VAT Report
Various Decision Support & Analytical Report.
Document Attachment Facility at Purchase order Level.
14) Pharmacy
Defining Stock Levels for Various Items
Sales Invoicing Cash, Credit & Cashless
Online Stock Status (Batch-wise) during Sales
View last 10 bills and last 10 times sales
Control Over Expiry/ Breakage
Drug Expiry and Expiry Aging Report
Non-moving, Slow-moving and Fast-moving Drugs Reports
Prescription wise Sales
Substitute wise Sales
Sales Return
Verification of purchase rates by Admin user Supports all Tax Structures including VAT
Various Analytical Reports on Sales & Return.
Purchase & Sales can be configured for Expiry.
15) Finance & Accounting
a) Accounts Receivable
Maintenance Of Debtors
Generation Of Receipts
Generation Of Various Receivable Reports
Reminder Letters for Cheque Returns
b) Accounts Payable
Maintenance Of Bills Payable
Generation of Payment Vouchers
Generation of Refund Vouchers
Merge Payment for Cheque
Cheque Printing
Generation Of Various Payable Reports
c) General
FAS Group / Ledger Generation
FAS Group / Ledger can be change in Annual Report Format.
Voucher Entry
Generation Of Various General Ledger Related Reports
Bank Reconciliation
Multiple Adjustments
Write Off Vouchers
Debit / Credit Note
Voucher Type Wise Security
Debit /Credit note for IPD Patient Amount Management
d) Reports
Day Books Reports (Cash / Bank Books With Summary, Debit/ Credit
Note Registers With Summary)
Cash & Bank Positions Reports (With Summary)
Consolidated Sub Ledgers
Consolidated General Ledgers
Consolidated Trial Balance
Bank Reconciliation Statement
Debtors/Creditors Aging Report
Adjustment Reports
Profit & Loss for Given Period
Balance Sheet
16) Human Resource Management System (HRMS)
Employee Records
Recruitment Process
Document Management (Scanning and Storage) for Employee related documents,
Photo, Certificates etc.
Parameterized Allowances, Deductions & Salary Process
Exhaustive Asset Details, Copy Facility Of Asset Details
Capitalization Of Assets
Lease, Hire-Purchase, Insurance, Allotment, AMC Details, Shift Details Multiple
Levels Of Location For Asset Transfer Of Asset with Approval.
Asset condemnation request and approval
20) Maintenance
Design Maintenance Plan for Equipments
Preventive Maintenance Schedule for Equipment Break-down Maintenance Registration
Allocation of Maintenance job to Employee/Contractor
Maintenance Log and Status Report
20) Maintenance
Design Maintenance Plan for Equipments
Preventive Maintenance Schedule for Equipment Break-down Maintenance Registration
Allocation of Maintenance job to Employee/Contractor
Maintenance Log and Status Report
21) Medical Record Department
Uploads Scanned Records (Referral letters, Treatment notes, Medical etc.)
File In/ Out for OP/IP
Reports and reminder for submission of Notifiable diseases
Patient Analytics
MRD file Request & Approval.
22) License Management
Reports and Reminder for Renewal of License before time
Recording of all hospital licenses with License Name, Type, Issuing Authority, Department etc.
Reports and Reminder for Renewal of License before time
23) Software Security
Various levels of security
Module Unit configuration
Module Report Configuration
User Category Generation with mapping Units and Reports.
User Master
User base Module rights
Blocking the user
Allowing the user to change password
24) Administration
Hospital Master
Configuration
Map Dashboard
Patient Task
General Notice
Employee Task
Audit Trail
User's Log in Details
Hospital Creation
Hospital Module
25) Interfacing with Equipments (Optional)
Billing unit with Swap Card for Credit Card Transactions
Time and Attendance Recording Systems with Bio-metrics, Scanners, Swap Cards etc.
Lab Equipment / Analyzers for Direct Transfer of Results to Repots Bar Code, Smart Card,
RFID, Biometric etc.
FDA, Mobile Devices and Tablet PC
Digital Display Boards for Patient Calling System
Nurse Calling System of Nursing Station
PACS
26) SMS/E-Mail Configuration
User configurable SMS/Email Screen
Time based and Event based SMS/Email firing
Number of SMS recipient configured dynamically
More than 150 types of messages on different transactions of OPD, IPD, Inventory etc.
DND option for patients in SMS
Concerned reports for SMS and E-Mail
Parameters to be passed in SMS/E-Mail are user selective based on configuration
SMS for Management can be configured.
27) Dashboard Feature
Dynamically configurable dashboard for upper management as well as concerned user
More than 130 types of dashboards for all the modules i.e. Notice, Birthday, License, Leave
Status, Suppliers Outstanding, Top ten doctor wise collections, LOS etc.
User wise visibility of Dashboard Option.
Data analysis/viewing/interpretation with respect to different types of charts i.e. Bar Chart, Pie Chart, Doughnut Chart, Line Chart etc
Quickly changeable point of view from general to detailed.
Different dashboards for multiple Quality Metrics in accordance to NABH
28) Complaint Management (Patient & Employee)
Patient and employee complaint tracking process covering five stagesPending,
Assigned, Attended, Resolved, Closed
Message alert for each stage to be sent to Patients/Employees based on configuration.
Assigned Department wise screen for complaints in the dashboard
Multiple Reports i.e. Complaint Department wise complaint count, Assigned Department
wise complaint count, Complaint detail report, Report for complaint not being solved in
particular time period with configurable ranges
29) Visitors Management
Visitor management module designed to fully automate every step of the process
Save time by preregistering visitors and assigning arrival and departure information
Proper monitoring of the visitor on the screen and capturing IN & OUT time and number of
hours spent visitor wise.
Sign unlimited visitors in/out concurrently on multiple screens
Manage and automatically send host notifications when a visitor arrive
Visitors search by Visit Code, Visitors Name, Company Name & Mobile Number
System generated Visitor Pass with visitors photo for future identification and emergency
cases
Dynamically configurable fields as per the organizations structure and visit intensity
Reports for number of visitors –Visit Department wise, Employee wise, Company wise etc.
Summary and detail reports of visitors record
Hence, replaces the legacy paper based visitors log
30) Notice Board
User configurable highly interactive notice board feature for displaying the notice
electronically instead of the traditional wall hard copy notices
Triple mode for notice display- Text, Attachment, Text & Attachment
Option for attaching and displaying files with different formats (i.e. .doc, .pdf, .xls, .csv, .txt
etc) with the introduction text.
Department wise, Category wise and User wise visibility of the put on Notices.
Day wise and time wise ―Duration for Display‖ feature for providing ―Auto Closing‖ of
the notices when the set time expires.
Notification pop-up on the dashboard of the users for the unread notices
31) Central Sterile Supply Department (CSSD)
Online Request For CSSD Packs
Line packs / Instrument sets linked to surgery
Surgery wise pre alert / report for preparing sets for next day's surgery
Defining sets & it's instrument - Inventory Control
Maintains information related to production cycle, supply to clients and return of used
products for Re-Cycling and Inventory of CSSD
32) Linen Management
Maintenance of Linen and their status
Request for Fresh Linen from Wards
Condemnation of Torn or Solid Linen
Procurement of fresh Linen Hygiene Module (Cleanliness Complaints and Response)
Raising Maintenance and Other Service Request from various Departments
Responding to the Maintenance Request Raised
33) Infection Control Management & Quality Control
Patient Records / OT Module should be able to capture certain info required to do an CQI
audit and analysis as per NABH.
% of Medication Error
% of Transfusion Reactions
Urinary Tract Infection Rate
Respiratory Infection Rate
Infra-vascular Device Infection Rate
Surgical Site Infection Rate
Bed Occupancy Rate & Average Length of Stay - (combined & specialty wise)
Incidence of Needle stick injuries
Incidence of bed sores after admission
Incidence of falls, etc
34) Patient / Doctor Portal
Patient Portal
Appointment o Doctor o Health Check UP o Investigation
Patient Can see their Intermediate bill
Patient Can See their Final bill
Discharge Summary
Print out Receipts for various Transaction
View Reports o Pathology o Radiology
Patient Task Various Pathology Report on trend base i.e. RBS, S. Creatinine etc.